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Confidentiality and data security


CONFIDENTIALITY AND DATA SECURITY

In the age of hacker attacks and data theft, comprehensive data security and guaranteed confidentiality are more important than ever. Our IT experts ensure compliance with the highest security standards in all processes, from secure data transfer through project handling in the Plunet password-protected management system to the archiving of projects and translation memories on high-performance in-house servers.

Confidentiality

All of our in-house employees and freelance translators have signed non-disclosure agreements. Compliance with this obligation is strictly monitored through annual audits in the context of ISO certification to DIN EN ISO 9001:2015. For decades we have been collaborating closely with a specialised team of translators on the basis of mutual trust founded on many years of shared positive experiences.

Data security

All data is stored and processed on our high-performance in-house servers in Freiburg, Schramberg and Saarbrücken. State-of-the-art firewall configurations and virus scanners ensure a smooth workflow. All data is backed up daily via an NAS system (disks with RAID system), and each back-up is stored separately from the server. Both of our NAS systems and all our servers are equipped with a redundant array of independent disks (RAID). All servers are located in locked rooms that are separate from the generally accessible office rooms.

Storage and erasure

Compliance with the European Union General Data Protection Regulation (EU GDPR) is of utmost importance to us and ensures that your data is stored and processed properly. We are able at all times to prove before regulatory authorities that our data processing activities in connection with order placements for translation services are lawful.

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+49 761 45 62 62 123


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